Quality Manager

Job Summary

This position reports to the Quality Director, who oversees quality control, quality assurance and quality improvement within the overall Quality Management System (QMS).  The Quality Manager provides guidance and consultation concerning quality processes. This position also ensures compliance with local, state, and federal regulatory standards such as International Organization for Standardization (ISO).

Essential Job Duties

• Ensure compliance with laboratory accreditation, regulatory standards and information management policies by providing leadership and guidance to staff to ensure that quality policies, processes and procedures are established, current and adhered to by all laboratory staff.

• Oversee internal audit processes, external assessments, proficiency testing programs; document control systems; competency assessment; training and other quality processes.

• Recommend best practices to maintain and improve project outcomes or laboratory functions; facilitate laboratory improvement activities.

• Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and laboratory experience. 

• Monitor customer satisfaction and performance metrics.

• Identify and report quality issues and problems to management with recommendations for resolution.

  Requirements

  Education and Experience

  • Bachelor’s degree in a science or science-related field 

  • Equivalent combinations of directly related education and experience in quality assurance and quality management systems and quality improvement may be considered on a case-by-case basis.

  Preferred Qualifications

  • Special consideration will be given to applicants with Certifications in Quality.

  • Special consideration will be given to applicants with Certifications in Six Sigma or Lean.

  Knowledge, Skills and Abilities

  • Working knowledge of computer and analytical software programs 

  • Advanced verbal and written communication skills necessary to effectively collaborate in a team environment, present and explain technical information, and provide advice to management.

  • Excellent organization skills allowing the coordination of multi-faceted QA activities.

  • Ability to manage complex projects independently and in a team environment, maintaining good working relationships with multi-cultural and multi-discipline staff.

  • Ability to conduct and report quality assurance audits and reviews to determine compliance status and recommend corrective action plans. 

• Location: Brooklyn Army Terminal, Brooklyn, NY

• Salary Range: 60K to 85K Annually

  
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.