Privacy Policy

Table of Contents

Effective Date: August 4, 2025

At New York Embroidery Studio, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://nyembroiderystudio.com. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in several ways:

a. Personal Information

When you interact with our site, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party services)

  • Any other details you provide when contacting us, submitting a form, or placing an order

b. Non-Personal Information

We also automatically collect data such as:

  • Browser type and version

  • IP address

  • Device type

  • Pages you visit and the time you spend on them

  • Referring websites or search terms

This information is gathered using cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage orders

  • Communicate with you regarding your order or inquiry

  • Improve our website and services

  • Customize user experience

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties, including:

  • Service providers (e.g., payment processors, shipping partners)

  • Analytics platforms (e.g., Google Analytics)

  • Email marketing platforms (e.g., Mailchimp, Klaviyo, etc., if used)

  • Legal authorities, if required to comply with applicable laws

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic

  • Understand user behavior

  • Improve website functionality

  • Enable personalized experiences

You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain your personal data only as long as necessary for:

  • Order fulfillment

  • Legal and tax compliance

  • Resolving disputes

  • Enforcing agreements

When no longer needed, your data is securely deleted or anonymized.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

  • File a complaint with a data protection authority (if applicable)

To exercise any of these rights, contact us at info@nyembroiderystudio.com.

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies.

9. Children's Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

New York Embroidery Studio
Email: info@nyembroiderystudio.com
Website: https://nyembroiderystudio.com

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